Unternehmensberatung & Consulting International

Lexicon.

Definition

For the case-by-case necessary closer identification of the influenceability of processes and times, a distinction is made between

  • fully controllable processes: The execution of the work process is exclusively dependent on the human being.
  • processes that can be influenced to a limited extent: The human being can only partially influence the execution of the work process.

uninfluenceable processes: Here, humans cannot influence the work process, provided they comply with e.g. work procedures and work method. They are inevitably associated with uninfluenceable operating mean times.

 

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